Frequently Asked Questions


FAQs

Membership

What are the privileges of being a member of Yuan Cuisine Group?

Members are entitled to discounts according to their membership tier. 

How can I sign up to be a member?

Membership registration is currently only available in store. 

What is the validity of the membership?

The membership is valid for 12 months from date of activation. 

How am I recognised as a member?

To enjoy membership privileges, you must present your membership card. Alternatively, you may provide your membership number.

How will personal information be managed?

We have an administrative system that ensures personal information provided is kept confidential to the best of our abilities. By providing your personal information, you consent to Yuan Cuisine's use of such information for promotional updates and marketing purposes. 

What should I do if I have any queries regarding my membership account?

Please email us at enquiries@zuentech.com.

What are the opening hours?

Monday - Friday 10:00 - 22:00

Saturday - Sunday 08:00 - 22:00